Terms & Conditions

Welcome to Euro Gulf. By accessing or using our website (www.eurogulf.net) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

•  These Terms & Conditions govern the use of our website, products, and services.
•  By using our website, you confirm that you are at least 18 years of age or accessing under the supervision of a legal guardian.
•  Euro Gulf reserves the right to update, modify, or change these terms without prior notice.

2. Products & Services

•  All products listed on our website, including lubricants, oils, coolants, greases, and car care items, are subject to availability.
•  Product descriptions and specifications are provided for reference only. Actual packaging, labeling, and features may vary.
•  We reserve the right to discontinue or update products at any time.

3. Orders & Payment

•  Orders placed through our website, email, or phone are subject to confirmation and acceptance.
•  Prices are listed in AED (United Arab Emirates Dirhams) unless otherwise specified.
•  Payment must be made in full before delivery or as agreed with our sales team.
•  We reserve the right to refuse or cancel any order if fraud, error, or unauthorized payment is suspected.

4. Shipping & Delivery

•  Deliveries are made within the UAE and internationally (subject to shipping policies).
•  Delivery timelines may vary based on stock availability, location, and logistics.
•  Euro Gulf is not liable for delays caused by third-party couriers, customs clearance, or unforeseen events.
•  Risk of loss or damage transfers to the customer once the product is delivered.

5. Returns & Refunds

•  Returns are only accepted for unopened, unused, and undamaged products within 7 days of delivery.
•  Refunds are processed after inspection of returned goods and may take 7–14 working days.
•  Products damaged due to mishandling, improper storage, or use are not eligible for return.

6. Warranty & Liability

•  Our products are designed and manufactured to meet international quality standards.
•  Warranty covers manufacturing defects only and does not apply to misuse, improper application, or neglect.
•  Euro Gulf shall not be held liable for any indirect, incidental, or consequential damages arising from product use.

7. Intellectual Property

•  All content on this website, including logos, product images, designs, and text, is the property of Euro Gulf and protected by copyright and trademark laws.
•  Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy Policy

•  We respect your privacy and handle personal information in accordance with our Privacy Policy.
•  By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

9. Governing Law

•  These Terms & Conditions are governed by the laws of the United Arab Emirates.
•  Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📍 Address: Shop No.01, 118, 38C St, Naif, Deira, Dubai, UAE
📧 Email: info@eurogulf.net

📞 Phone: +971 56 506 9173